Monday, March 10, 2008
New Music! (To me.)
Suppose you order something out of stupidity. You forget to cancel something that renews. You click the wrong button. Whatever. And then you think that an easy to get out of having to pay is by contesting it with your credit card company. Well, you can do that, and they can try to process a chargeback, but you really did order it (we have your name correct and your address correct, and your email address, and your cellphone number etc etc etc) and so you lose anyway. To be nice, some card companies will call to check into things before they process a chargeback. It's cheaper for us and for the card company, and for you the consumer. And the card company will ask if we're willing to set up a refund for you, since you didn't mean to order it, and usually we are, and things are ok even though you're not the brightest.
So for my job, I every few weeks or so will speak to someone from a card company. And usually they talk to me about it, and have our customer on hold, and they switch between talking to them and me, and then connect the two of us. Fine.
Today I talked to someone from American Express. And while they had me on hold for a little bit, I heard a song that I really liked. So I Googled the part that I remembered, "someday you're going to realise" "right up" and found it! It's "Fill My Little World" by "The Feeling", which is a British band from Sussex. I didn't think I had ever heard of them until I listened to one of their other songs, "Sewn," which was massively popular. And I did know that one.
So now today, I am just loving "The Feeling". Fun. Hooray for British hold music as a way for me to discover music.